Promoting worker
well-being

Our worker well-being programs support thousands of workers employed at factories around the world. We welcome businesses of all sizes and nature to get involved - together, we can create a better life for workers worldwide.

Needs-based approach to improving the lives of supply chain workers

We work closely with the factories in our program and conduct needs assessments to understand the issues supply chain workers face.

In another step to ensure we were looking beyond audit reports to improve the lives of workers, in 2016, we spoke with factory management and workers and identified a need for an employer-funded childcare program to help retain and attract workers while relieving them of the burden of childcare.  

That same year, we piloted the Family-Friendly Spaces program at 2 factories in China. This program was developed in direct response to identified needs and to help reunite workers with their “left-behind children”. In 2022, there were around 9 million rural left-behind children under 16. Nearly 90% of these children are raised by their grandparents or other relatives, with around 360,000 children without a proper guardian. We have since adapted this program since to support not only left-behind, but migrant children, and have also expanded its scope to meet the needs of workers and their children in Vietnam and plans in motion for Mexico.

We understand finding affordable, safe and accessible childcare is a challenge for workers globally. Over 45 million children under five are left at home without adult supervision [UNICEF] and three in four parents have to make major financial changes such as taking on more work and spending less on food to pay for childcare [Act For Early Years]. This is why we continue to develop and scale our worker well-being programs.

ESCP operates Family-Friendly Spaces (FFS) and Parental Training Program to support both left-behind and migrant children, the benefits of which are found on this page. Read more about our work in the Guardian and the Financial Times.

For information on our additional worker well-being initiatives click through to our Gender Equality, Family-Friendly Factory and Worker Helpline pages.

Family-Friendly Spaces

Family-Friendly Spaces provide free childcare facilities both in factory and in community for the children of workers during the summer months. The safe, secure, and well-equipped childcare facilities provide a space for children to learn and play while their parents focus on work.

Since first launching Family-Friendly Spaces at two toy factories in 2016, thousands of workers and their children have now participated.

Over the years we have opened 74 Family-Friendly Spaces accommodated with nearly 10,000 children enrolled, supporting around 8,000 workers.

Data from 2016 – 2024:

Worker Impacts:

  • 93% of workers cite the program as a reason to continue working at the factory
  • 98% of workers said workers said their child had a safe place to go in the summer
  • 81% of workers say they have a closer relationship with their children

Factory Impacts:

  • 98% of managers said the program improves workers satisfaction
  • 87% of managers said the program helps to attract workers
  • 81% of managers said the program helps to reduce turnover rate

Click here to look at the joyful activities factories and program sponsors have prepared this year

Click here to view how our Family-Friendly Spaces program supports the UN's SDGs

A man sitting next to a little girl

"When my daughter first came, the teachers said she was the most timid girl. Now after Family-Friendly Spaces, she even greets people she’s never met before" – Zhang Quan, a father worker from Yunnan

A man and two children posing for a picture

“Without any hesitation, I will bring them to the FFS again if our factory opens it next year. Last year when they came here, they spent most of the summer time in our rented house by themselves, watching TV, playing with toys, and doing their homework. They were very bored. We are also worried about leaving them alone at home. The gas tank and electrical devices are very dangerous. Locking them in is not a good solution, but we had no choice. Now they can stay at the center, do homework and take part in activities under the teacher’s supervision. After spending quality time together, we’ve developed a strong bond with each other!” – Ms. Chen Cuicui, 35 years old, line manager of production department from Sun Wing Ming factory. Her two children live with their grandparents in Guangxi.

A group of children sitting on the floor playing with toys

Hear from participating factories:

“Employee satisfaction, productivity, efficiency and harmony have all increased, while our turnover rate is around a quarter of what it was". Read the full case study here.
“I think the increase in workers’ satisfaction is the major reason why our employee turnover rate has more than halved”. Read the full case study here.

Parental Training

Our Parental Training Program helps workers build stronger relationships with their left-behind children.

The training workshops provide practical tools to lessen the burden of workers’ separation from their children, focusing on the following:

Impacts of Parental Training – Before and After:

"I feel guilty for being away from my children" – participating worker before Parental Training
"I now believe I can educate my children well, even when they are not with me" – participating worker before Parental Training
A group of women in scrubs sitting at a table

You can support these projects by either joining the Ethical Supply Chain or directly sponsoring a Family-Friendly Factory or Space to help reunite hundreds of workers with their children, contact us to find out more.

The Ethical Supply Chain Program is an International Validated Organization by CAF America

Invest for Impact

Participating factories (2024)

A sign that says golden cup printing on a green background

Sponsors (2024)

Child care in Vietnam

The Ethical Supply Chain has collaborated with Children’s Rights and Business project led by Save the Children Vietnam, The Centre and ISMS, on factory assessment study to identify challenges affecting parent workers and children’s rights in the supply chain in Vietnam. Vietnam is an emerging center for toy production; the country is home to the largest community of Ethical Supply Chain certified factories outside of China.

It is not common for workers in Vietnam to live in factory dormitories, our study found that 84% of workers currently live with their children. However, workers in Vietnam still expressed concerns around childcare challenges.

The Ethical Supply Chain is exploring opportunities to strengthen childcare options at toy factories in Vietnam.

Read more about the findings of this study

Women’s Empowerment in India

The Ethical Supply Chain is partnering BSR to advance women’s empowerment at toy factories in India – a growing centre for toy manufacture.

This program is identifying opportunities to further strengthen the Ethical Supply Chain Certification to empower women, to design and implement women’s empowerment strategies, and to support toy factories in India to foster deeper change in the country.

From preserving women’s health rights to protecting against harassment, ensuring equal pay to promoting professional advancement, learnings from our in-factory work in India will be applied across the wider Ethical Supply Chain as part of our work beyond audit to build capability and empower workers.

Contact join@ethicalsupplychain.org to learn more about the BSR Ethical Supply Chain women’s empowerment projects in India.