Publication library

Our first combined Worker Well-Being Impact Report; The report highlights the impacts from our Gender Equality, Family-Friendly Factory and Worker Helpline initiatives, as well as our plans for the future.

The report highlights through family-friendly activities, facilities and policies the ways businesses can make a huge impact on the lives of workers and their families in their supply chain.

We believe play is a basic right for all children. To date, through our worker well-being programs, we have benefited over 21,852 children. Collectively we want to enable play for all children, including the children of the workers who produce toys enjoyed globally.

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(Updated February 2021)

(Version 3 | Updated 30 October 2018)

An overview of changes to the ICTI Ethical Toy Program made in response to consultation feedback and industry engagement

(October 2018)

New post-certification visits for factories. Aims to increase the level of support IETP offers to factories, reduce audit frequency and promote greater openness and transparency in the supply chain.

(February 2019)

An overview of how the IETP Worker Helpline operates and the impacts it has made since its launch in 2010. To ensure workers are aware of the IETP Worker Helpline service, in our code of practice, IETP certified factories in China are required to share the toll-free worker helpline number with their workers.

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A look at the Family-Friendly Spaces program which grew to its biggest size ever in 2019, at 30 factories accommodating 1,100 children and supporting 1,240 workers with their child-care needs. This impact report shows the measurable and positive impacts that support the FFS program growth each year.

(October 2021)
2021 was the 6th year of the Family-Friendly Factories program. This Impact Report celebrates the the impacts and achievements from the 11 factories which participated in the 2021 program, with insights from the 9 factories which ran repeat Family-Friendly Spaces and from

the 2 joining the program for the first time this year. The report shows how our Family-Friendly Spaces continues to deliver profound benefits to all participants, even during these unprecedented times. For workers and their children, they can transform parent-child relationships, and support the developmental needs of children. For participating factories, measurable business impacts prove FFS is an effective solution to combat labor shortages and improve employees engagement at all levels.

(Updated April 2020)

IETP operates various worker well-being initiatives to support migrant parents in China. This document outlines the benefits of these worker well-being programs and explains how your company can participate.

Responsible purchasing practice guidance to support buyers during COVID-19. The guidance offers best-practice recommendations for good purchasing practices to help buyers manage risks, protect business continuity and safeguard workers through the COVID-19 crisis and recovery.

2020 marks the tenth anniversary of the Ethical Supply Chain Program (formerly - ICTI Ethical Toy Program) Worker Helpline. Over the last decade, our Worker Helpline has provided free, confidential counselling and advice to 17,776 workers – supporting them across a broad range of personal and work-related issues.

A Family-Friendly Factory is one whose workplace policies consider the needs of their workers, especially those with family responsibilities. This program has been developed with support and guidance from UNICEF, incorporating their Family-Friendly Policies established to positively contribute to the human development of countries and particularly to early childhood since they allow parents and caregivers to balance work and personal life and the care of children.

The brochure shows the impacts, outcomes and case studies from four factories, participating in the pilot program since 2021.

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A Family-Friendly Factory is one whose workplace policies consider the needs of their workers, especially those with family responsibilities. This program has been developed with support and guidance from UNICEF, incorporating their Family-Friendly Policies established to positively contribute to the human development of countries and particularly to early childhood since they allow parents and caregivers to balance work and personal life and the care of children.

This report shows the impacts, outcomes and case studies from four factories, participating in the 2023 program, benefitting over 8,000 workers.

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This report is also available to read in Spanish

2023 marked the 8th year of the Family-Friendly Spaces program. This briefing celebrates the impacts and achievements from the 33 factories which participated in the 2023 program, with insights from the 23 repeating factories and the 10 joining the program for the first time this year.

This report spotlights one of the factories that has implemented the Spaces program since its pilot phase in 2016, and he measurable impacts the program has produced proving it as an effective solution to combat labor shortages and improve employee engagement on all levels. The report also shows how our Family-Friendly Spaces transforms parent-child relationships and supports the developmental needs of children.

We are proud to publish the first Impact Report for the Gender Equality program.

The Gender Equality program was developed in response to the needs of manufacturing workers. Initial program development was funded by program member, Mattel. This report celebrates the impacts and achievements from the 12 factories which participated in the pilot program.

The program works directly with factories to educate and promote equality in the workplace, empower female workers and help companies achieve the United Nations’ Sustainable Development Goal No.5: Achieve Gender Equality and Empower all Women and Girls.

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2022 was the 7th year of the Family-Friendly Spaces program. This briefing celebrates the impacts and achievements from the 17 factories which participated in the 2022 program, with insights from the 15 repeating factories and the 2 joining the program for the first time this year.

The report shows how our Family-Friendly Spaces transforms parent-child relationships and supports the developmental needs of children. For participating factories, the measurable impacts produced prove FFS to be an effective solution to combat labor shortages and improve employee engagement on all levels.

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2020 marks the 5th year of the Family-Friendly Factories program. This Impact Report celebrates the achievements of our Family-Friendly Factories over this time and gives special mention to our Worker Helpline, a core component of our commitment to supporting worker well-being. These incentives are great examples of how businesses can get involved to improve their supply chain management and advance their supply chain social responsibility.