You can email the helpline at helpline@ethicalsupplychain.org
Calls to the helpline are free in China (including long-distance calls).
The Helpline operating hours are 9am – 9pm (China time), except during the Chinese New Year.
If we miss your call, we will call you back using 136-xxxx-7515 or 136-xxxx-6083.
An effective grievance mechanism offering free, confidential information and advice for supply chain workers. The monitored helpline currently covers China and Vietnam.