Audit

Service Provider Audit

This program aims to evaluate providers through comprehensive on-site audits, providing a detailed evaluation of their adherence to social responsibility standards.

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The Service Provider Audit is a well-structured auditing program designed to assess the compliance of service providers. This program aims to evaluate providers through comprehensive on-site audits, providing a detailed evaluation of their adherence to social responsibility standards.

The scope of the audit is defined by ESCP requirements and covers areas such as Business Ethics, Employment Practices, Special Protections, Working Hours, Compensation, Disciplinary Practices, Forced and Prison Labor, Discrimination, and Grievance Mechanisms.

It also includes key aspects such as Facilities, Fire and Emergency preparedness, and Environmental Health and Safety (EHS).

Who's it for?

The ESCP Service Provider Audit is designed for a range of service providers.

Currently, the program covers the following types of service providers:

Human Resources Dispatching

Information Technology (IT) Services

Cleaning Services

Security Services

Warehousing and Logistics

Transportation and Delivery

Manufacturing Support Services

Office Supplies Suppliers

Industrial Waste Management

Program Benefits

The Service Provider Audit Tool enhances accountability and compliance by providing a structured framework for assessing service providers.

Ensuring Comprehensive Compliance

Covers all critical areas of ethical, social, and operational compliance.

Promoting Ethical and Social Responsibility

Protects workers' rights and promotes ethical business practices.

Driving Continuous Improvement

Encourages long-term improvement through corrective action plans and follow-up audits.

Adapting to Different Industries and Regions

Ensures relevance and consistency across diverse contexts.

Providing a Structured and Systematic Approach

Ensures thorough and consistent evaluations.

Addressing High-Risk Areas

Identifies and mitigates risks in high-risk regions and industries.

Facilitating Collaboration and Support

Fosters a supportive and constructive audit process.

Service Provider Audit Tool

The Service Provider Audit Tool enhances accountability and compliance by providing a structured framework for assessing service providers.

Audit Checklist

The audit checklist for ESCP service providers is derived from adjustments made to the ESCP full
checklist. It has been refined to ensure applicability across a diverse range of service providers
and tailored to address the specific risks and requirements associated with each type of service
provider.

Document Review List

Interview Sheet

Corrective Action Plan (CAP)

Connect Platform

Report generation and audit status tracking

Service Provider Audit Steps

Pre-Audit Meeting

To help the auditee better understand the audit content and prepare morethoroughly.

Provides a thorough evaluation of the service provider's operations and compliance.
Identifies gaps, risks, and areas for improvement.

Develop and monitor the factory's agreed corrective actions to ensure the effective resolution of all issues, aiming to achieve long-term compliance.

Program Outcomes

Non-compliance issues will be reflected in the Corrective Action Plan (CAP).

As within ESCP's certification program, information will be compiled into a full detailed report.

Hear from our Community

"There will inevitably be difficult times, and you can only tackle problems successfully when they arise if you've got a very good ongoing relationship with suppliers, which ESCP helps us to have."

Shaun Hodgkinson

Dorling Kindersley (DK)

Chief Operating Officer

All Case Studies

Factory Resources

Factory Welcome Pack

ESCP Audit Checklist

Connect User Guide

Policy Updates