关爱热线数据分析工具

我们的关爱热线为受聘于已参与IETP项目的工厂中工作的工人提供免费及保密的咨询和建议服务。目前,该热线主要服务中国和越南两地的工人。

我们通过关爱热线收集的信息将于Connect 平台上进行汇总、分析和储存, 而Connect是一个买方会员独享的工厂监督科技平台。

Connect平台上的买方会员可查看已建立贸易关系的供应商有多少工人曾拨打热线、 其求助电话的主题、以及需要上报跟进的案件数量。买家更可以将关爱热线的数据导出以作内部分析之用。

IETP希望分享关爱热线的数据能促进正面的影响,协助工厂管理人员和Connect平台上的买方会员识别反复出现的问题并推动积极整改。

Bản tải về tiếng Anh hay tiếng Việt

Bản tải về tiếng Anh hay tiếng Việt

Our Worker Helpline offers free, confidential information and advice for factory workers in Vietnam.

Useful information:  

  • Calls to the Helpline voicemail are free in Vietnam (including long-distance calls)
  • The Helpline voicemail service is operational 24 hours everyday
  • Please leave a message including your name and contact information as well as your questions or issues
  • We will call you back within 48 hours
  • You can also email the helpline at helpline_vn@ethicalsupplychain.org

Worker Helpline – Vietnam

Download in English or Vietnamese

Download in English or Vietnamese